Shipping Policy
1. Digital Delivery
As a provider of digital products, we do not ship physical goods.
Upon successful payment, customers will receive their software download link directly from our website and the license key via email or WhatsApp (as specified at checkout).
Delivery is instant or within 24 hours, depending on the product and verification requirements.
If you do not receive your product within the expected timeframe, please contact our support team at support@algoridadigital.com.
For faster response we insist customer to contact WhatsApp from bottom right of the website.
2. Order Processing Time
Most orders are processed automatically upon payment verification.
In rare cases, manual verification may be required, which could cause a slight delay in delivery.
3. Failed or Delayed Deliveries
Ensure that your email address and WhatsApp number (if applicable) are correct at checkout.
Check your spam or junk folder if you do not receive your email.
Contact support if the issue persists.
Refund Policy
1. No Refund Policy
Due to the nature of digital products, we do not offer refunds once a product has been delivered. This is because digital items cannot be returned or resold.
2. Trial Period for Customer Satisfaction
We understand the importance of making informed decisions before purchasing. That’s why we offer a 2-day trial period for all software products. Customers are encouraged to test the product during this period before making a full commitment.
3. Exceptions to Refunds
We may consider refund requests only under the following exceptional circumstances:
You did not receive your product after payment, and our support team is unable to resolve the issue.
A duplicate payment was made for the same product.
The product was delivered in a non-functional state due to a technical issue verified by our team, and we are unable to provide a working solution.
Refund requests must be submitted within 48 hours of purchase, with proof of the issue.
4. Requesting a Refund
To request a refund (in applicable cases), contact us at support@algoridadigital.com with the following details:
Order number
Proof of purchase
Description of the issue
Any relevant screenshots or proof
Our support team will review your request and respond within 3 business days.
For any questions regarding our Shipping and Refund Policy, please reach out to us at support@algoridadigital.com.
Thank you for choosing Algorida Digital!
